Evolution of public administration and its implication to management and business education

Autor: Arthur Kadakure, Michael Twum-Darko

Publikováno v: Journal of Management and Business Education, Vol 7, Iss 3 (2024)

The paper offers a thorough analysis of the historical development of public administration, aiming to gain deeper insights into the current challenges facing the discipline. Utilizing an evolutionary theoretical lens, the study sheds light on the tr

Externí odkaz: https://doaj.org/article/a364fd1436884dcf92ca70669178eb6f

Human capital advantage: a determinant of organisational performance in the Hospitality sector

Autor: Lloyd Kapondoro, Chux Gervase Iwu, Michael Twum-Darko

Publikováno v: African Journal of Hospitality, Tourism and Leisure, Vol 4, Iss 2 (2015)

The paper tests the hypothesis that attitudinal components of human capital lead to human capital advantage which becomes a determinant of firm performance and competitive advantage. The test was carried out by analysing employees‟ perceived

Externí odkaz: https://doaj.org/article/1f8e4855904047339cc8311b2bb43609

Customer relationship management systems for customer retention in a life insurance organisation in South Africa

Autor: Michael Twum-Darko, Raafiq Abrahams

Publikováno v: EUREKA: Social and Humanities. :3-15

By examining the role and value of customer retention (CR) in the life insurance sector of the South African insurance industry, this paper seeks to uncover the level of clientele receptiveness and willingness to adopt Information Technology (IT)-bas

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::2ed1c8258b6baaec9cce9cc2de546371
https://doi.org/10.21303/2504-5571.2023.002751

Re-engineering Business Processes in the New Normal - The Business and Economic Development Post COVID-19 and the Restructuring of the Global Economy: Proceedings of 8th International Conference on Business and Management Dynamics

Autor: Michael Twum-Darko

Publikováno v: Re-engineering Business Processes in the New Normal-The Business and Economic Development Post COVID-19 and the Restructuring of the Global Economy: Proceedings of 8th International Conference on Business and Management Dynamics ISBN: 9788119315192

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::bf182dd06850fc0f356b400ff845a6ef
https://doi.org/10.9734/bpi/mono/978-81-19315-19-2/ch0

A Revised Technology–Organisation–Environment Framework for Brick-and-Mortar Retailers Adopting M-Commerce

Autor: Associate Professor Michael Twum-Darko, Robertson Tengeh, Mateus Vicente Justino

Publikováno v: Journal of Risk and Financial Management; Volume 15; Issue 7; Pages: 289

This paper argues that brick-and-mortar retail Small and Medium Enterprises (SMEs) can benefit significantly from the capabilities of mobile commerce (m-commerce) to respond to the unpredictable changes in the business environment, accommodate new co

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::9b37623bb604a83e9dbecbdfca6991ae