Zobrazeno 1 - 10 of 13 pro vyhledávání: '"Michael Milakovich"'
2
Management for Quality in Government
Autor: Michael Milakovich
Publikováno v: Encyclopedia of Public Administration and Public Policy, Second Edition (Print Version) ISBN: 9781420052756
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::526ab07ebc17ef892c41e601917b035f
https://doi.org/10.1201/noe1420052756.ch237
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3
Rewarding Service Quality Improvement
Autor: Michael Milakovich
Publikováno v: Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::df759d1f68b05a100d036167c3830367
https://doi.org/10.1201/9781420031133.ch6
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4
Applying Total Quality Service Concepts to Public and Nonprofit Organizations
Autor: Michael Milakovich
Publikováno v: Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::1634f1e08613da4778834ebc89660acc
https://doi.org/10.1201/9781420031133.ch2
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5
Leadership for Service Quality Improvement
Autor: Michael Milakovich
Publikováno v: Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::9d58ecf69fdac5144f693a1f03e41cfc
https://doi.org/10.1201/9781420031133.ch10
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6
People Power
Autor: Michael Milakovich
Publikováno v: Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::aeef05ab87509f594edb2bf4ac155ebe
https://doi.org/10.1201/9781420031133.ch4
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7
Monitoring Process, Costs, Quality, and Productivity
Autor: Michael Milakovich
Publikováno v: Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::c68548de5d1ea517966bba3cc86ace43
https://doi.org/10.1201/9781420031133.ch5
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8
From Quality Control to Continuous Improvement
Autor: Michael Milakovich
Publikováno v: Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::c4f74f31a899f6c80d5f2ceafd1483da
https://doi.org/10.1201/9781420031133.ch3
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9
Introduction
Autor: Michael Milakovich
Publikováno v: Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::0d01a0690515e9e8ed5e36663f39d521
https://doi.org/10.1201/9781420031133.ch1
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10
Preserving the Future
Autor: Michael Milakovich
Publikováno v: Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::ad084b652a93d2f7ac9af6fd8c0fcd16
https://doi.org/10.1201/9781420031133.ch8
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