Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Miša Avramović"'
Publikováno v:
International Journal for Quality Research, Vol 12, Iss 4, Pp 851-868 (2018)
The principal aim is to test the Customer Oriented Service Employee (COSE) model and customer sided consequences in travel agencies in Serbia. Data was collected from 243 customers of travel agencies willing to evaluate customer orientation of employ
Externí odkaz:
https://doaj.org/article/5da54037fce8465fb969cc4b8f298720
Autor:
Miša Avramović
Publikováno v:
Primenjena Psihologija, Vol 12, Iss 1 (2019)
Ciljevi ovog istraživanja bili su usmereni ka proveri faktorske strukture i proceni nekih metrijskih karakteristika srpske adaptacije Skale reakcija na ispitivanje. Pored toga, kreirana je i skraćena verzija skale, sa idejom da se na taj način pop
Externí odkaz:
https://doaj.org/article/e9eb522ecb8b4ee99a22f110f31d3a6e