Understanding Interactions between Social Security Claimants and Frontline Employment Advisers – Public and Private Provision in the UK

Autor: Merran Toerien, Roy Sainsbury, Paul Drew, Annie Irvine

Publikováno v: Social Work and Society, Vol 13, Iss 1 (2015)

This paper reports findings from the first study based on recordings of advisory interviews with benefits claimants in the United Kingdom. Previous econometric analysis found that programmes for unemployed people delivered through private sector Empl

Externí odkaz: https://doaj.org/article/893852bfbd8f46f4a288a4003cb03d6a

Is Solicitation of Problem Presentations Always Normative? How Chinese Patients Get to Present Their Reasons for Medical Visits

Autor: Merran Toerien, Clare Jackson, Zi Yang

Publikováno v: Health communication.

Research based on recordings made across numerous specialties and geographical locations has characterized doctors' solicitations of patients' reasons for the visit as normative. However, in our dataset of 132 audio-recordings of consultations in Chi

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::b01e47f7e7167906773581060f256534
https://pubmed.ncbi.nlm.nih.gov/35867378

Evaluating nuanced practices for initiating decision-making in neurology clinics: a mixed-methods study

Autor: Merran Toerien, Paul Chappell, Markus Reuber, Clare Jackson

Publikováno v: Health Services and Delivery Research, Vol 6, Iss 34 (2018)

BackgroundWe report follow-on research from our previous qualitative analysis of how neurologists offer patients choice in practice. This focus reflects the NHS’s emphasis on ‘patient choice’ and the lack of evidence-based guidance on how to en

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::881dcd1cdf16d8d662c0eecde20ad73f
https://doi.org/10.3310/hsdr06340

The Interactional Bind of 'Just [Do X]'

Autor: Clare Jackson, Edward J. B. Holmes, Merran Toerien

Publikováno v: Research on Language and Social Interaction. 50:419-434

This article examines the use of just-formulated advisings in ordinary, naturally occurring sequences of unsolicited advice giving when produced in response to troubles-tellings. Drawing on two examples from our broader collection, we demonstrate tha

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::c24a1222f2be67916eb833dce4e67f00
https://doi.org/10.1080/08351813.2017.1375807

Closing the Deal : A Cross-Cultural Comparison of Treatment Resistance

Autor: Clara Bergen, Tanya Stivers, Rebecca K. Barnes, John Heritage, Rose McCabe, Laura Thompson, Merran Toerien

Publikováno v: Bergen, C, Stivers, T, Barnes, R K, Heritage, J, McCabe, R, Thompson, L & Toerien, M 2018, ' Closing the Deal : A Cross-Cultural Comparison of Treatment Resistance ', Health Communication, vol. 33, no. 11, pp. 1377-1388 . https://doi.org/10.1080/10410236.2017.1350917

This study investigates patient resistance to doctors’ treatment recommendations in a cross-national comparison of primary care. Through this lens, we explore English and American patients’ enacted priorities, expectations, and assumptions about

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::efad99948d3bdd619eebeafb537f931d
https://eprints.whiterose.ac.uk/123744/1/Manuscript_CTD_Final.docx