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Publikováno v:
The Service Industries Journal. 28:973-987
Service industries have grown significantly in recent years, especially in the advanced economies. The applicability of the Toyota system for manufacturing excellence to other industries has been widely studied. This paper seeks to contribute to this
Autor:
زاهر حسني المشهراوي1
Publikováno v:
Arab Journal of Administration. Dec2018, Vol. 38 Issue 4, p209-230. 22p.