COVID-19 Pandemic and the Future of Tourism and Hospitality Research: A Systematic Review of the Published Research During the Pandemic.

Autor: Alhammad, Fawwaz Ali, Harb, Ayman, Alzboun, Nidal, Harahsheh, Salem, Masadeh, Mousa

Publikováno v: African Journal of Hospitality, Tourism & Leisure; Apr2023, Vol. 12 Issue 2, p430-446, 17p

Achieving service recivery through service innovation in the hotel industry: The critical role of employee empowerment

Autor: Al-Ababneh, Mukhles M., Masadeh, Mousa A., Al-Sabi, Samer M., Al-Badarneh, Mohammad B.

Research in service recovery and service innovation has attracted significant attention in recent years but few studies have focused on achieving service recovery through service innovation. The current study aims to bridge this gap in research – t

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=od______1388::a035081f4f09d36ac204b2f26c5ed1cb
https://doi.org/10.33776/et.v11i1.4896

Foreign training in Jordan's international hotel chains: a quantitative investigation

Autor: Al-Sabi, Samer, Masadeh, Mousa, Maaiah, Bashar, Al-Ababneh, Mukhles

Publikováno v: Tourism & Management Studies v.13 n.2 2017
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Agência para a Sociedade do Conhecimento (UMIC)-FCT-Sociedade da Informação
instacron:RCAAP
Tourism & Management Studies, Volume: 13, Issue: 2, Pages: 41-51, Published: JUN 2017

This paper draws on the perceptions of middle managers in Jordan to identify what determines upper management's decision in International Hotel Chains (IHC) to invest in out-of-country training (OCT). A model employing the presence of relationships b

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::f488cce94bc27ca72ac85ba53364648d
http://www.scielo.mec.pt/scielo.php?script=sci_arttext&pid=S2182-84582017000200004

Perspectives on foreign training: middle managers in Jordan's international hotel chains.

Autor: Masadeh, Mousa

Publikováno v: European Journal of Tourism Research; 2013, Vol. 6 Issue 1, p20-35, 16p