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pro vyhledávání: '"Mary Jane Mastorovich"'
Autor:
Mary Jane Mastorovich
Publikováno v:
Journal of Infusion Nursing. 27:332-337
Decisions in virtually every sector of modern healthcare are increasingly guided by the doctrine of evidence-based medicine. This includes the choice of materials and medical devices used in life-sustaining procedures such as infusion therapy. Enviro
Autor:
Mary Jane Mastorovich, Karen Drenkard
Publikováno v:
JONA: The Journal of Nursing Administration. 30:173-179
Many models and approaches are available to manage change and plan for the future. Large group intervention is one approach to tapping the collective wisdom of a nursing system facing formidable adaptive challenges. Large group interventions involve
Autor:
Mary Jane Mastorovich, Linda Rainey-Sharkey, Susan Mullee Herbert, Mary E. Palm, Lucy Haring, Susan Bennett-Smith, Margaret A. Nelson, Karen Drenkard, Ange Knutson, Dawn Flowers, Roberta Polzin, Cora Attari
Publikováno v:
Nursing Administration Quarterly. 23:19-54
Publikováno v:
Journal of Healthcare Management. 43:427-441
Customer service initiatives in healthcare have become a popular way of attempting to improve patient satisfaction. This study investigates the effect of clinically focused customer service training on patient satisfaction in the setting of a 62,000-
Publikováno v:
The Journal of nursing administration. 37(12)
The organization of patient care in many acute care institutions lacks a foundation in nursing theory, yet preliminary evidence of the value of professional nursing care is increasing. The process and preliminary benefits of organizing patient care a
Autor:
Mary Jane Mastorovich
Publikováno v:
AJN, American Journal of Nursing. 103:14