Zobrazeno 1 - 10
of 31
pro vyhledávání: '"Martin A. Lariviere"'
Publikováno v:
Production and Operations Management. 29:788-796
Most pricing and revenue management models have at their core an optimization problem; one needs to determine the optimal price or quantity to maximize a profit or revenue function. To ensure tractability, conditions that assure the objective functio
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::35b96cb10bf3ee626806addff8059ddf
https://doi.org/10.1111/poms.13138
https://doi.org/10.1111/poms.13138
Publikováno v:
SSRN Electronic Journal.
With evolving mobile technologies, increasing number of firms are running multiple channels to serve customers. Due to the novelty of these systems, questions related to the design of such omnichannel systems and their implications for the firm and c
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::d066c49ba8ff4cb68698deefec9c11f7
https://doi.org/10.2139/ssrn.3730482
https://doi.org/10.2139/ssrn.3730482
Autor:
Martin A. Lariviere
Publikováno v:
The BAT Case: Putting Tech Support on the Fast Track
Bruce-Alfred Technologies (BAT) has built a successful business selling packaged software. Its marketing has long promised free technical support to all customers, a key point of differentiation from BAT's competitors. However, the call center provid
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::d0c0882d8b4b9a8a76bad8d628881cc1
https://doi.org/10.1108/case.kellogg.2016.000036
https://doi.org/10.1108/case.kellogg.2016.000036
Autor:
Martin A. Lariviere
Publikováno v:
Manufacturing & Service Operations Management. 18:309-313
This paper discusses the origins of the supply chain contracting literature as well as its current state. It argues that its origins go back further than many scholars realize. It also makes the case that the field expanded rapidly, creating a bubble
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::798497fa2262e2aba80b7ff1629df1d3
https://doi.org/10.1287/msom.2015.0567
https://doi.org/10.1287/msom.2015.0567
Publikováno v:
Springer Series in Supply Chain Management ISBN: 9783030018627
Motivated by recent innovations in service delivery such as ride-sharing services and work-from-home call centers, we study capacity management when workers self-schedule. Our service provider chooses capacity to maximize its profit (revenue from ser
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::50fef604855b8b0d786ef5a94bc92203
https://doi.org/10.1007/978-3-030-01863-4_12
https://doi.org/10.1007/978-3-030-01863-4_12
Autor:
Martin A. Lariviere
Publikováno v:
The New Palgrave Dictionary of Economics ISBN: 9781349951215
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::44c584a49ae3b953cbd1758948c60a82
https://doi.org/10.1057/978-1-349-95189-5_2044
https://doi.org/10.1057/978-1-349-95189-5_2044
Autor:
Martin A. Lariviere
Publikováno v:
SSRN Electronic Journal.
Problem definition: We examine whether priority queues benefit consumers relative to first-in first-out service. Academic/practical relevance: Priorities are a commonly recommend way to reduce waiting costs, but it is not clear whether they help cust
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::223f8f4ae608782bbbe0354e58d37e6d
https://doi.org/10.2139/ssrn.3241559
https://doi.org/10.2139/ssrn.3241559
Autor:
Martin A. Lariviere, Eren B. Çil
Publikováno v:
Operations Research. 61:1321-1332
We consider a service provider in a market with two segments. Members of the first request a reservation ahead of service and will not patronize the firm without one. Members of the second walk in and demand service immediately. These customers have
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::533585dba19293a3ea08964c4b51bcc7
https://doi.org/10.1287/opre.2013.1218
https://doi.org/10.1287/opre.2013.1218