Zobrazeno 1 - 3
of 3
pro vyhledávání: '"Martha Troncoza"'
Autor:
Chadwick J. Miller, Laszlo Sajtos, Katherine N. Lemon, Jim Salas, Martha Troncoza, Lonnie Ostrom
Publikováno v:
Journal of Services Marketing. 37:478-495
Purpose The purpose of this paper is to investigate how customers’ upgrading/downgrading (t−1) behavior may be predictive of future spending. Further, this paper also investigates how customers’ post-consumption evaluations of upgrades and down
Publikováno v:
Journal of the Academy of Marketing Science
Many durable goods firms use price promotion strategies and advertising simultaneously to impact consumer preferences among vertically differentiated product offerings. In this research, we use a large secondary dataset of automotive purchases (N = 3
Publikováno v:
Journal of Services Marketing. 35:516-534
Purpose The purpose of this paper is to examine how the number of activities within a multi-activity experience influences consumer preferences before and after consumption. Design/methodology/approach The hypotheses are tested using four experiments