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pro vyhledávání: '"Marit de Vries"'
Autor:
Marit de Vries, Niels Klein Poelhuis
Publikováno v:
Research in Hospitality Management, Vol 14, Iss 1, Pp 33-42 (2024)
Customers have ample opportunities regarding channels to use to book a hotel room: offline and online. In the online world, the options are using the hotel’s website, referred to as the brand website, or third party internet sites like online trave
Externí odkaz:
https://doaj.org/article/2f33a451fc024ad6be5c636a33229052
Publikováno v:
Research in Hospitality Management, Vol 13, Iss 1, Pp 55-61 (2023)
This article provides a systematic view of the published research topics relevant to an understanding of using virtual reality (VR) in hospitality education. The structure of the literature review is based on the PRISMA reporting guidance and reviews
Externí odkaz:
https://doaj.org/article/fd9a278b328f4c2994b7b6ced48a9e69
Autor:
Marit de Vries
Publikováno v:
Research in Hospitality Management, Vol 12, Iss 3, Pp 294-298 (2022)
This research focuses on the specific information present on a hotel website and an online travel agency (OTA) hotel page, and to identify what information relates to which customer value. A checklist, based on the combination of OTA consumption valu
Externí odkaz:
https://doaj.org/article/73240a28e1e047f882ad534b5d3aa859
Publikováno v:
Research in Hospitality Management, Vol 10, Iss 2, Pp 69-74 (2020)
This article focuses on communication, specifically internal communication, which is often underestimated when changes to management strategy affect both employees and customer perception. The article focuses on the front-office team in a hotel that
Externí odkaz:
https://doaj.org/article/674764ed7d6f41468814a51f98bfce88
Publikováno v:
Research in Hospitality Management. 10:69-74
This article focuses on communication, specifically internal communication, which is often underestimated when changes to management strategy affect both employees and customer perception. The arti...