Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Maria-Friday C Nkwede"'
Publikováno v:
Research in Hospitality Management, Vol 12, Iss 2, Pp 183-190 (2022)
This article explores the factors that lead to customer satisfaction, with a particular interest in the hospitality industry of Abakaliki, Ebonyi State, Nigeria. In a high-contact service industry such as hospitality, service providers and customers
Externí odkaz:
https://doaj.org/article/fe4cc9c8edc443e99898066f41991c0a
Publikováno v:
International Journal of Development and Management Review; Vol. 17 No. 1 (2022); 46-65
This paper investigates the determinants of loyalty for low income earners in emerging markets. A survey of 287 customers of specialized banks (banks built for low income earners) in Abakaliki Nigeria was conducted. The hypotheses under study were te
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::7d5c8582d83d4c03a2197caafd87d40b
https://www.ajol.info/index.php/ijdmr/article/view/226826
https://www.ajol.info/index.php/ijdmr/article/view/226826