Zobrazeno 1 - 10
of 14
pro vyhledávání: '"Maria del Mar Pàmies"'
Publikováno v:
Innovar: Revista de Ciencias Administrativas y Sociales, Vol 28, Iss 67, Pp 11-23 (2018)
El propósito de este estudio es ofrecer una mirada innovadora al problema persistente de la espera, examinando las percepciones de los consumidores, con el fin de identificar cuáles pueden ser sus causas. La espera es un fenómeno común asociado a
Externí odkaz:
https://doaj.org/article/4ad6b8e5583d43a09104c1c5e8a09871
Publikováno v:
Assessment & Evaluation in Higher Education. 45:401-418
This article examines the management of the seemingly ubiquitous problem of plagiarism by students in higher education. An integrated review of the conceptual and empirical literature to date is un...
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::c0eb9b3dec500c75201606e458e2cdff
https://doi.org/10.1080/02602938.2019.1658714
https://doi.org/10.1080/02602938.2019.1658714
Publikováno v:
Tourism Management. 64:64-72
This paper calls for a re-examination of the conventional wisdom that making consumers wait for service is necessarily negative. This is important because after three decades of research on waiting, consumers still spend a considerable amount of time
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::c6d5cfa0199692cd11284dd8eb31fc42
https://doi.org/10.1016/j.tourman.2017.08.003
https://doi.org/10.1016/j.tourman.2017.08.003
Publikováno v:
Innovar. 28:11-23
El propósito de este estudio es ofrecer una mirada innovadora al problema persistente de la espera, examinando las percepciones de los consumidores, con el fin de identificar cuáles pueden ser sus causas. La espera es un fenómeno común asociado a
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::ecefd410ce9902304c82f1232870ad98
https://doi.org/10.15446/innovar.v28n67.68610
https://doi.org/10.15446/innovar.v28n67.68610
Publikováno v:
Sustainability
Volume 11
Issue 3
Sustainability, Vol 11, Iss 3, p 608 (2019)
Gottardello, D & del Mar Pamies, M 2019, ' Business school professors' perception of ethics in education in Europe ', Sustainability, vol. 11, no. 3, 608 . https://doi.org/10.3390/su11030608
Volume 11
Issue 3
Sustainability, Vol 11, Iss 3, p 608 (2019)
Gottardello, D & del Mar Pamies, M 2019, ' Business school professors' perception of ethics in education in Europe ', Sustainability, vol. 11, no. 3, 608 . https://doi.org/10.3390/su11030608
This qualitative study aims to investigate business school professors&rsquo
perception of ethics in business education, and their possible role in achieving ethical awareness in these schools. Data were collected through semi-structured intervie
perception of ethics in business education, and their possible role in achieving ethical awareness in these schools. Data were collected through semi-structured intervie
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::ee3b085e075f167128f4b66085ca197e
http://dspace.lib.cranfield.ac.uk/handle/1826/14233
http://dspace.lib.cranfield.ac.uk/handle/1826/14233
Publikováno v:
Sustainability
Sustainability, Vol 11, Iss 21, p 6170 (2019)
Sustainability, Vol 11, Iss 21, p 6170 (2019)
Human values are at the heart of our lives. We all hold a set of values that influence our actions. The protection of the natural environment is no exception to this rule. That is why the study of human values is key to reaching the imperative of sus
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::653dcbe73a87ad00f5b9f39645c5485f
Publikováno v:
Business Research Quarterly, Vol 22, Iss 2, Pp 83-95 (2019)
The aim of this study is to explore the human or employee-related factors that shape customer satisfaction in the context of call centres. The literature review draws from a range of disperse disciplines including Service Quality, Human Resource Mana
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::77dc2e524422cb0f3a4be3784dbe4d2d
https://hdl.handle.net/10419/261852
https://hdl.handle.net/10419/261852
Publikováno v:
International Journal of Consumer Studies. 40:601-609
In today's society, children are surrounded by advertising. Within this context, this paper presents a set of activities designed to make children aware of various marketing tactics, mainly related to advertising, so that they become empowered to mak
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::37097f27f63232a07138f273f1e74d03
https://doi.org/10.1111/ijcs.12305
https://doi.org/10.1111/ijcs.12305
Publikováno v:
Journal of Services Marketing. 30:427-436
Purpose Waiting in services commonly reduces customer satisfaction and has a considerable and enduring negative effect on the overall evaluation of a service. Waiting may even lead consumers to abandon a service or to avoid that service on future occ
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::7278ac269c50440e68a57709bb05f5ba
https://doi.org/10.1108/jsm-10-2014-0352
https://doi.org/10.1108/jsm-10-2014-0352
Publikováno v:
International Journal of Consumer Studies. 40:211-219
Research on waiting in services focuses mainly on the role of companies in waiting situations. Much of the existing research envisages the consumer as a passive victim of the delays caused by companies. This article redresses the imbalance in researc
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::a9ab119042385580f07f97af7c4427c3
https://doi.org/10.1111/ijcs.12244
https://doi.org/10.1111/ijcs.12244