The Implication of e-Service Quality to Customer Satisfaction on Behavioral Intention in Pension Funds Digitalization Services.

Autor: Hidayatullah, Muhammad, Malidje, Irka Oktavini B., Kartono, Rano

Publikováno v: Proceedings of the International Conference on Industrial Engineering & Operations Management; 9/13/2022, p4370-4382, 13p