Zobrazeno 1 - 10
of 27
pro vyhledávání: '"Maja Arslanagić-Kalajdžić"'
Publikováno v:
Scientific Reports, Vol 13, Iss 1, Pp 1-11 (2023)
Abstract This study investigates the indirect mechanisms relevant to converting young adults' prosocial attitudes and individual responsibility into their prosocial behavior. Our results are based on a sample of 530 young adults studying at three pub
Externí odkaz:
https://doaj.org/article/d01fde0be6c94a7c94bd52e88ea3ef3b
Publikováno v:
Management : Journal of Contemporary Management Issues, Vol 28, Iss 2, Pp 1-12 (2023)
This manuscript addresses behavior change intentions and consumer risk perceptions in the context of uncertainty and crisis such as the Covid-19 pandemic. Based on the theory of planned behavior and health behavior theories, a conceptual framework is
Externí odkaz:
https://doaj.org/article/339e06b525e7424db553d3cf8cb0230c
Publikováno v:
Economic and Business Review, Vol 25, Iss 2 (2023)
The concept of brand personality plays a crucial role in brand literature as consumers tend to anthropomorphize brands by attributing human characteristics to them. The creation of a brand personality that resonates with consumers leads to greater cu
Externí odkaz:
https://doaj.org/article/4b86d40ddbf0454cb030c1c83fb9ccef
Publikováno v:
Tourism and Hospitality Management, Vol 25, Iss 1, Pp 1-17 (2019)
Purpose – The purpose of this paper is twofold: (1) to assess importance-performance analysis (IPA) and service performance (SERVPERF) conceptualizations of service quality, and to establish which one excels in predicting the tourists' satisfaction
Externí odkaz:
https://doaj.org/article/83aea7f02fc44e2094935ab0b97d2b74
Publikováno v:
Tržište, Vol 31, Iss 2, Pp 171-185 (2019)
Purpose – Service employees play a crucial role in creating and sustaining the reputation of service firms. Their attitudes and commitment to the firm are reflected in customers’ perceptions of quality and loyalty, which ultimately improve corpor
Externí odkaz:
https://doaj.org/article/336c5a6052464ac9a78cbe70ff61142f
Publikováno v:
Tržište, Vol 26, Iss 1, Pp 93-108 (2014)
This paper focuses on dimensions of the perceived service quality measurement for business schools. We propose an adapted SERVQUAL measure of expected and perceived quality, where employees at business schools are split into two groups: faculty and a
Externí odkaz:
https://doaj.org/article/989d8a9456bb496483d12fc536ee7c81
Publikováno v:
Journal of Brand Management. 30:9-33
Publikováno v:
Lecture Notes in Networks and Systems ISBN: 9783031177668
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::67a0df26d357deb159f32b232fcab98d
https://doi.org/10.1007/978-3-031-17767-5_5
https://doi.org/10.1007/978-3-031-17767-5_5
Publikováno v:
Tržište, Vol 31, Iss 2, Pp 171-185 (2019)
Market-Tržište
Volume 31
Issue 2
Market-Tržište
Volume 31
Issue 2
Purpose – Service employees play a crucial role in creating and sustaining the reputation of service firms. Their attitudes and commitment to the firm are reflected in customers’ perceptions of quality and loyalty, which ultimately improve corpor