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Autor:
MOHAFIDI, Houda EL, Khaddouj KARIM
This contribution aims to explore theoretically the concept of public-service quality and to illustrate the contribution of New Public Management (NPM) practices on the improvement of the above-mentioned quality within Public Establishments and Enter
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::7dce2f4481e26ac0f81a34c4b765d874
