Zobrazeno 1 - 3
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pro vyhledávání: '"M. P. Mokwa"'
Autor:
R S, Lytle, M P, Mokwa
Publikováno v:
Journal of health care marketing. 12(1)
An integrative model of health care quality is presented. "Health care quality" is defined as provider conformance to patient requirements at three benefit levels: core, intangible, and tangible. The model is operationalized and tested in a clinical
Autor:
J. S. Conant, M. P. Mokwa
Publikováno v:
Journal of Management Education. 9:21-32
Publikováno v:
Journal of health care marketing. 9(1)
Innovative, consumer-oriented pricing strategies have contributed to the impressive growth of health maintenance organizations (HMOs). In a national study of HMO marketing directors, the relationships between strategic management style and (1) the re