Zobrazeno 1 - 10
of 93
pro vyhledávání: '"M. Nerb"'
Publikováno v:
ISCC
Customer service management (CSM) offers a management interface between customer and service provider which enables customers to individually monitor and control their subscribed service. This paper presents an approach towards the definition, implem
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::b96fd49e0bad80f081afa6fd5668c99b
https://doi.org/10.1109/iscc.1999.780790
https://doi.org/10.1109/iscc.1999.780790
Autor:
M. Garschhammer, M. Nerb, R. Hauck, H.-G. Hegering, B. Kempter, I. Radisic, H. Rolle, H. Schmidt, M. Langer
Publikováno v:
Integrated Network Management
Service management has been a hot topic in the research community for the last couple of years. However, due to the complexity of this research area, no commonly accepted definition of the terms service, service management, and the associated managem
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::717c9e98363909dae9a7a08585849089
https://doi.org/10.1109/inm.2001.918076
https://doi.org/10.1109/inm.2001.918076
Publikováno v:
EDOC
Customer service management (CSM) offers a management interface between customers and a service provider, which enables the customers to individually monitor and control their subscribed service. Introducing CSM in the service provider's environment
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::1fce8dbd334c457b99c8293a0c82dc4a
https://doi.org/10.1109/edoc.1999.792053
https://doi.org/10.1109/edoc.1999.792053
Autor:
Wichgers, Inge J.M.1 i.j.m.wichgers@rug.nl, Korpershoek, Hanke2, Warrens, Matthijs J.2, Dijks, Monique A.1, Bosker, Roel J.2
Publikováno v:
British Journal of Guidance & Counselling. Dec2023, Vol. 51 Issue 6, p1005-1024. 20p.
Autor:
Goreth, Sebastian1 sebastian.goreth@ph-tirol.ac.at, Vollmer, Christian1
Publikováno v:
International Journal of Technology & Design Education. Sep2023, Vol. 33 Issue 4, p1675-1697. 23p.
Autor:
Krämer, Sonja1 (AUTHOR), Zimmermann, Friederike1 (AUTHOR)
Publikováno v:
Journal of Experimental Education. 2023, Vol. 91 Issue 3, p450-471. 22p. 1 Black and White Photograph, 3 Charts.
Publikováno v:
Journal of Experimental Education. 2022, Vol. 90 Issue 4, p818-838. 21p. 2 Charts.
Autor:
ÇAKIR, Mustafa, GÜNEL, Elvan
Publikováno v:
Pegem Journal of Education & Instruction / Pegem Egitim ve Ögretim; 2023, Vol. 13 Issue 4, p113-125, 13p
Autor:
Subramaniam, Banu, Bartlett, Madelaine
Publikováno v:
Integrative & Comparative Biology; Oct2023, Vol. 63 Issue 4, p946-959, 14p
Autor:
Jaremus, Felicia1 felicia.jaremus@newcastle.edu.au, Gore, Jennifer1, Prieto-Rodriguez, Elena1, Fray, Leanne1
Publikováno v:
Educational Studies in Mathematics. Oct2020, Vol. 105 Issue 2, p219-236. 18p.