Výsledky vyhledávání

Understanding the intention to use mental health chatbots among LGBTQIA+ individuals

Autor: Henkel, T., Linn, A.J., van der Goot, M.J., Følstad, A., Araujo, T., Papadopoulos, S., Law, E.L.-C., Luger, E., Goodwin, M., Brandtzaeg, P.B.

Publikováno v: Chatbot Research and Design ISBN: 9783031255809
Chatbot Research and Design: 6th International Workshop, CONVERSATIONS 2022, Amsterdam, The Netherlands, November 22–23, 2022 revised selected papers, 83-100
STARTPAGE=83;ENDPAGE=100;TITLE=Chatbot Research and Design

This empirical study aims to test and extend the unified theory of acceptance and use of technology (UTAUT) in the context of mental health chatbot usage among LGBTQIA+ individuals. The proposed model uses UTAUT variables (performance expectancy, eff

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::af025985663ea998748a9781fe3e4617
https://doi.org/10.1007/978-3-031-25581-6_6

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Using Theory of Mind to assess users' sense of agency in social chatbots

Autor: Heyselaar, E.S., Bosse, T., Folstad, A., Araujo, T., Papadopoulos, S., Law, E.L.C., Granmo, O.C., Luger, E., Brandtzaeg, P.B.

Publikováno v: Folstad, A.; Araujo, T.; Papadopoulos, S. (ed.), Conversations 2019: Chatbot Research and Design, 158-169. Cham : Springer
STARTPAGE=158;ENDPAGE=169;TITLE=Folstad, A.; Araujo, T.; Papadopoulos, S. (ed.), Conversations 2019: Chatbot Research and Design
Folstad, A.; Araujo, T.; Papadopoulos, S. (ed.), Conversations 2019: Chatbot Research and Design, pp. 158-169

Item does not contain fulltext The technological advancements in the field of chatbot research is booming. Despite this, it is still difficult to assess which social characteristics a chatbot needs to have for the user to interact with it as if it ha

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::0b298355ad66bcd4aadc5a286cc9a0a1
http://hdl.handle.net/2066/212501

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Customer service chatbots: A qualitative interview study into the communication journey of customers

Autor: van der Goot, M.J., Hafkamp, L., Dankfort, Z., Følstad, A., Araujo, T., Papadopoulos, S., Law, E.L.-C., Luger, E., Goodwin, M., Brandtzaeg, P.B.

Publikováno v: Chatbot Research and Design: 4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23–24, 2020 : revised selected papers, 190-204
STARTPAGE=190;ENDPAGE=204;TITLE=Chatbot Research and Design
Chatbot Research and Design ISBN: 9783030682873
CONVERSATIONS

The current qualitative interview study describes the communication journey of customers who wish to contact companies, and their evaluation of chatbot communication within this journey. Interviews were conducted with a sample (N = 24) that was varie

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::0b996e96c18e21a4a8a88e045586a522
https://dare.uva.nl/personal/pure/en/publications/customer-service-chatbots-a-qualitative-interview-study-into-the-communication-journey-of-customers(39e1a9ef-a0b9-4f04-8fcb-b7a821b19508).html

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Privacy concerns in chatbot interactions

Autor: Ischen, C., Araujo, T., Voorveld, H., van Noort, G., Smit, E., Følstad, A., Papadopoulos, S., Law, E.L.-C., Granmo, O.-C., Luger, E., Brandtzaeg, P.B.

Publikováno v: Chatbot Research and Design: Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019 : revised selected papers, 34-48
STARTPAGE=34;ENDPAGE=48;TITLE=Chatbot Research and Design
Chatbot Research and Design ISBN: 9783030395391
CONVERSATIONS

Chatbots are increasingly used in a commercial context to make product- or service-related recommendations. By doing so, they collect personal information of the user, similar to other online services. While privacy concerns in an online (website-) c

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::fb56205ed4a6b8e79c2c82b354b719cc
https://dare.uva.nl/personal/pure/en/publications/privacy-concerns-in-chatbot-interactions(5ef59c0d-40eb-4532-9d45-c5a9ecb2461c).html

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Exploring age differences in motivations for and acceptance of chatbot communication in a customer service context

Autor: van der Goot, M.J., Pilgrim, T., Følstad, A., Araujo, T., Papadopoulos, S., Law, E.L.-C., Granmo, O.-C., Luger, E., Brandtzaeg, P.B.

Publikováno v: Chatbot Research and Design ISBN: 9783030395391
CONVERSATIONS
Chatbot Research and Design: Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019 : revised selected papers, 173-186
STARTPAGE=173;ENDPAGE=186;TITLE=Chatbot Research and Design

This qualitative interview study explores age differences in perceptions of chatbot communication in a customer service context. Socioemotional selectivity theory and research into technology acceptance suggest that older adults may differ from young

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::4ee059e9ef792be37bd485ce671063dc
https://doi.org/10.1007/978-3-030-39540-7_12

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Conference

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Conference

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Krafttraining bei älteren 'frail' Personen

Autor: Kapan A, Haider S, Luger E, Lackinger C, Dorner TE

Publikováno v: Journal für Klinische Endokrinologie und Stoffwechsel, Vol 6, Iss 4, Pp 29-32 (2013)

Aufgrund der demographischen Entwicklung in den westlichen Industrieländern kann bei einem Ausbleiben adäquater Präventionsmaßnahmen davon ausgegangen werden, dass in Österreich im Jahr 2050 356.000 gebrechliche (frail) und 1,5 Millionen Persone

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doajarticles::9b680aa9386d1fc781d6b28e4214b882
http://www.kup.at/kup/pdf/11811.pdf

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