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of 3
pro vyhledávání: '"Ludwig, Nadine L."'
Publikováno v:
Journal of Service Theory and Practice, 2017, Vol. 27, Issue 1, pp. 22-45.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/JSTP-08-2015-0197
Publikováno v:
Journal of Service Theory and Practice, 2017, Vol. 27, Issue 1, pp. 145-163.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/JSTP-07-2015-0171
Autor:
Weimann, Jürgen
Hardly any other sector has seen as many drastic changes as the banking industry. Above all, strong declines in earnings due to persistently low interest rates, high cost levels as well as continuously increasing competition intensity have called thi