Zobrazeno 1 - 4
of 4
pro vyhledávání: '"Lucas Hopkins"'
Publikováno v:
Journal of Service Research. 21:219-234
This research examines the implications of manager reprimands of frontline employees following a service failure incident. Drawing upon social exchange theory and looking at both customer and employee reactions, three studies find that customers are
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::d3eb5f4b230a26794965d8dbf012915a
https://doi.org/10.1177/1094670517746777
https://doi.org/10.1177/1094670517746777
Autor:
Keith E. Ferguson, Lucas Hopkins
Publikováno v:
The Great Facilitator ISBN: 9783030060305
Most people can quickly point to the one or two individuals who were most helpful in their career. The competitive nature of higher education, teamwork, and collegial academic partnerships are not only helpful but vital for a successful career. Becau
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::71b821136ad71a53759c199fe5aadaf6
https://doi.org/10.1007/978-3-030-06031-2_9
https://doi.org/10.1007/978-3-030-06031-2_9
Publikováno v:
European Business Review. 26:106-121
Purpose – The authors aim to present partial least squares (PLS) as an evolving approach to structural equation modeling (SEM), highlight its advantages and limitations and provide an overview of recent research on the method across various fields.
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::434f7501a079d1cf2036bf61ecd64a4a
https://doi.org/10.1108/ebr-10-2013-0128
https://doi.org/10.1108/ebr-10-2013-0128
Autor:
Keith E. Ferguson, Lucas Hopkins
Publikováno v:
Journal of Family Business Strategy. 5:52-62
This article assesses the role of regression analysis in family business research. We discuss four specific types of regression (multiple linear, stepwise, hierarchical, and nonlinear) and review how each type has been used in prior family business r
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::2135fc0fa0dc7f5661afc3320bc99417
https://doi.org/10.1016/j.jfbs.2014.01.008
https://doi.org/10.1016/j.jfbs.2014.01.008