Zobrazeno 1 - 10
of 23
pro vyhledávání: '"Linda J. Robinson"'
Publikováno v:
International Journal of Consumer Studies. 47:434-450
Publikováno v:
Journal of Strategic Marketing. 31:370-402
Defined as a customer’s unfavourable thoughts, emotions and behaviours towards a brand/firm, negative customer engagement is viewed as a complex construct, particularly its cognitive dimension. Thi...
Publikováno v:
Journal of Consumer Behaviour. 19:171-181
Publikováno v:
Journal of Services Marketing. 34:117-135
PurposeUnderstanding negative customer engagement is important as it is argued that negative information has a stronger impact on a customer’s brand perception and purchase decision than that of positive information. Hence, this paper aims to propo
Publikováno v:
Studies in Higher Education. 45:808-818
University choice is a high-risk decision for prospective students which requires substantial effort to evaluate a range of choice factors. Understanding this complex process is a crucial task for ...
Publikováno v:
Journal of Higher Education Policy and Management. 41:18-34
Universities are increasingly utilising social media for student recruitment, the most highly used channel for prospective students. However, research on information gathering and electronic word-o...
Publikováno v:
Journal of Business Research. 86:479-489
We explore the role of the extended family on family decision-making in the context of a high-involvement purchase decision in an emerging economy. Adopting a grounded theory approach, we conducted 33 in-depth interviews with 11 families across Vietn
Publikováno v:
Marketing Intelligence & Planning. 36:440-454
PurposeWord-of-mouth (WOM) literature has identified the roles of source and message in WOM influence, but the relationship between them is yet to be investigated. The purpose of this paper is to explore this relationship by examining the mediation o
Autor:
Tania Bucic, Linda J. Robinson
Publikováno v:
Journal of Strategic Marketing. 25:164-177
Both cognitive engagement and motivational engagement play important roles in academic performance. Grounded in goal theory, this study examines whether educators can tailor their pedagogical approaches to engage students from a motivational perspect
Publikováno v:
Journal of Women & Aging. 26:280-297
The transition into retirement is an important life phase that presents significant challenges in respect to well-being, lifestyle, and consumption choices. This article examines the consumption context of housing after retirement, in particular for