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pro vyhledávání: '"Lienard, Eric"'
Autor:
Martín Clavo David, Brugger Barbara, Cremel Nicole, Delamare Catherine, Fernandez Gonzalez Isabel, Lienard Eric, Martens Reinoud, Moller Mats, Salter Wayne, Toteva Zhechka, Van der Vossen Olaf
Publikováno v:
EPJ Web of Conferences, Vol 214, p 08003 (2019)
CERN has been using ITIL Service Management methodologies and ServiceNow since early 2011. Initially a joint project between just the Information Technology and the General Services Departments, now most of CERN is using this common methodology and t
Externí odkaz:
https://doaj.org/article/fa0ec2a4971f4d2eb06ab595d3327016
