Zobrazeno 1 - 4
of 4
pro vyhledávání: '"Li-Fang Tsai"'
Autor:
Li-Fang Tsai, 蔡麗鳳
103
This study aims at the demand of customer service quality by applying Kano’s Model and Refined Kano’s Model. A Survey was applied to taxpayers of Nantou County Tax Bureau to acquire information of customer service quality. Importance-Sat
This study aims at the demand of customer service quality by applying Kano’s Model and Refined Kano’s Model. A Survey was applied to taxpayers of Nantou County Tax Bureau to acquire information of customer service quality. Importance-Sat
Externí odkaz:
http://ndltd.ncl.edu.tw/handle/5d5gkn
Publikováno v:
International Review of Economics & Finance. 82:135-155
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::c52e4d2c701f91f6dd0684404fa9670c
https://doi.org/10.1016/j.iref.2022.06.008
https://doi.org/10.1016/j.iref.2022.06.008
Publikováno v:
International Review of Economics & Finance. 80:27-48
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::ad4fa6181f10d04a644f0a66d897daec
https://doi.org/10.1016/j.iref.2022.02.006
https://doi.org/10.1016/j.iref.2022.02.006
Publikováno v:
SSRN Electronic Journal.
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::b3e19c84593366d08cbf1019ed621a03
https://doi.org/10.2139/ssrn.4386731
https://doi.org/10.2139/ssrn.4386731