Zobrazeno 1 - 10
of 82
pro vyhledávání: '"Leonard A. Schlesinger"'
Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of successful and unsuccessful practitioners, as well as agains
Autor:
Aldo Sesia, Leonard A. Schlesinger
The case takes students through the creation and evolution of Goldman Sachs 10,000 Small Businesses Program - a public and private partnership to provide education, a network of support and capital to small businesses across the U.S.
Pho Hoa is a traditional, family-owned Vietnamese restaurant in Dorchester, Massachusetts that opened in 1992. As he approached retirement in recent years, the founder-owner has scaled down his involvement in the day-to-day operations, leading to a n
The Chairman of the Priceline Group is considering the actions he must take to confront an evolving external environment, new direct competition, disintermediation and substitute offerings. Does his response require an increased coordination of each
A review of the process utilized by the Obama administration to create the Health Care.gov exchange and the problems that resulted from the implementation effort. This case provides the follow on strategy and processes utilized to get the site up and
A review of the process utilized by the Obama administration to create the Health Care.gov exchange and the problems that resulted from the implementation effort. There is a B case that provides the follow on strategy and processes utilized to get th
Autor:
Jason Gray, Leonard A. Schlesinger
The development and utilization of an intentional Field learning strategy developed for the Obama for President campaign in 2012 following an after action Review calling for it after the 2008 elections
Autor:
Dan Nidess, Leonard A. Schlesinger
Team Rubicon, a military veteran volunteer disaster relief organization, has experienced significant success in attracting attention and support in its first four years of operation. The challenges of managing the volunteer base, the cost of respondi
Publikováno v:
What Great Service Leaders Know & Do
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::461826c366247d6a4c4fd17f645efdf8
https://doi.org/10.5848/bk.978-1-62656-585-2_3
https://doi.org/10.5848/bk.978-1-62656-585-2_3
Publikováno v:
What Great Service Leaders Know & Do
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::5f5bc02148ee4720cca3a05b362a126c
https://doi.org/10.5848/bk.978-1-62656-585-2_10
https://doi.org/10.5848/bk.978-1-62656-585-2_10