Zobrazeno 1 - 6
of 6
pro vyhledávání: '"Lawrence D. Stalcup"'
Publikováno v:
Journal of Human Resources in Hospitality & Tourism. 13:389-404
As sustainability has increasingly become a critical global issue, attention has been focused on the lodging industry's efforts to minimize its environmental impact. This study investigates how hotels with an independently identified focus on sustain
Publikováno v:
International Journal of Contemporary Hospitality Management. 22:139-159
PurposeThe purpose of this study is to investigate how hotels are implementing customer relationship management (CRM) practices at the property level.Design/methodology/approachSemi‐structured in‐depth interviews were conducted with 45 hotel mana
Autor:
Lawrence D. Stalcup, Debra Cannon
Publikováno v:
Journal of Hospitality & Tourism Education. 14:38-42
The Hospitality Business Alliance's School-to Careers Programs has 26, 000 students in 688 high schools in 36 states studying lodging or food service. Considerable resources have been spent on the effort to encourage qualified and interested high sch
Autor:
Lawrence D. Stalcup
Publikováno v:
Journal of Hospitality & Tourism Education. 14:53-56
Autor:
Thomas A. Pearson, Lawrence D. Stalcup
Publikováno v:
Journal of Hospitality & Tourism Research. 25:17-30
The purpose of this study was to develop and test a comprehensive model of the causes of management turnover in cases where there is a breakdown in the employee-employer relationship. To accomplish this, the research employed three methodological too
Autor:
Lawrence D. Stalcup
Publikováno v:
Journal of Hospitality & Tourism Research. 31:130-132