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pro vyhledávání: '"Laurita Čiapaitė"'
Autor:
Laurita Čiapaitė, Asta Vaitkevičienė
Publikováno v:
STEPP: Socialinė Teorija, Empirija, Politika ir Praktika, Vol 21 (2020)
In this article we analyse the quality of social services from the perspective of people with disabilities and we analyse other social services quality studies that use the EQUASS system or the SERVQUAL model. We show the contrast between the high qu
Externí odkaz:
https://doaj.org/article/ec225501eef2408c83c019bc7dacdb5d
Autor:
Asta Vaitkevičienė, Laurita Čiapaitė
Publikováno v:
STEPP: Socialinė Teorija, Empirija, Politika ir Praktika, Vol 21 (2020)
In this article we analyse the quality of social services from the perspective of people with disabilities and we analyse other social services quality studies that use the EQUASS system or the SERVQUAL model. We show the contrast between the high qu