Zobrazeno 1 - 2
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pro vyhledávání: '"Lanskikh, K. V."'
Autor:
Lanskikh, K. V., Kopilov, S. N.
The article considers the concept of a bank employee. The main labor duties of bank employees are analyzed on the example of Post Bank. The results of a survey of bank customers to assess the effectiveness of the work of a financial expert are given.
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od______3377::d285c9728bbb65bdb3f03a0e6b933c70
https://elar.rsvpu.ru/handle/123456789/41825
https://elar.rsvpu.ru/handle/123456789/41825
Autor:
Lanskikh, K. V., Kopilov, S. N.
The article proposes a system for improving the quality of banking services by introducing a model of competencies of a financial expert, as well as a method for collecting information about customer satisfaction with the work of a financial expert.
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od______3377::0a0782b18c7819d767d23f776570bc98
https://elar.rsvpu.ru/handle/123456789/41573
https://elar.rsvpu.ru/handle/123456789/41573