Zobrazeno 1 - 10 of 398 pro vyhledávání: '"Lael R. Keiser"'
4
The Importance of Oversight and Agency Capacity in Enhancing Performance in Public Service Delivery
Autor: Cody A Drolc, Lael R. Keiser
Publikováno v: Journal of Public Administration Research and Theory. 31:773-789
Government agencies often encounter problems in service delivery when implementing public programs. This undermines effectiveness and raise questions about accountability. A central component of responsiveness and performance management is that agenc
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::81b639af15dc0624dc5ede778b222cc4
https://doi.org/10.1093/jopart/muaa055
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5
Representative Bureaucracy and Attitudes Toward Automated Decision Making
Autor: Susan M. Miller, Lael R. Keiser
Publikováno v: Journal of Public Administration Research and Theory. 31:150-165
The theory of representative bureaucracy posits that citizens will view policy and service delivery more favorably if public servants share their background characteristics. However, automation is changing public service delivery, limiting human invo
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::59af40d669b54878c34a81009bc8877a
https://doi.org/10.1093/jopart/muaa019
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7
Elektronická kniha
Handbook of Public Policy Implementation
Autor: Fritz Sager, Céline Mavrot, Lael R. Keiser
In this comprehensive Handbook, international experts examine theoretical and empirical research to analyse a core element of the public policy process: implementation. Traversing numerous sub-disciplines and traditions including top-down and bottom-
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8
Administrative burden, social construction, and public support for government programs
Autor: Lael R. Keiser, Jill Nicholson-Crotty, Susan M. Miller
Publikováno v: Journal of Behavioral Public Administration. 4
Administrative burden imposes costs on citizens as they interact with government. A high level of administrative burden in programs is linked to negative outcomes for those engaging with the policy, such as reduced take-up. However, despite the negat
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::efcae30b77a9568810e05645345472e0
https://doi.org/10.30636/jbpa.41.193
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9
The power of comparisons: Peer information as a management tool
Autor: Susan M. Miller, Lael R. Keiser
Publikováno v: Public Policy and Administration. 34:494-516
While previous research has explored how performance data can influence organizations and considered the factors that shape public managers' use of performance data, we know less about the way in which individual bureaucrats respond to performance in
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::5878bcfac4f0e9012d04cd17edf2fdc6
https://doi.org/10.1177/0952076718779665
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