Zobrazeno 1 - 10 of 96 pro vyhledávání: '"L. Schepers"'
1
Akademický článek
Different coastal marsh sites reflect similar topographic conditions under which bare patches and vegetation recovery occur
Autor: C. Wang, L. Schepers, M. L. Kirwan, E. Belluco, A. D'Alpaos, Q. Wang, S. Yin, S. Temmerman
Publikováno v: Earth Surface Dynamics, Vol 9, Pp 71-88 (2021)
The presence of bare patches within otherwise vegetated coastal marshes is sometimes considered to be a symptom of marsh dieback and the subsequent loss of important ecosystem services. Here we studied the topographical conditions determining the pre
Externí odkaz: https://doaj.org/article/90e99b36250e493dbb58d5fb91fd4018
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3
Akademický článek
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4
The role of the service manager’s perceived career success in frontline employees’ learning processes and service improvement
Autor: Selma Kadic-Maglajlic, Ad de Jong, Cristiana Raquel Lages, Jeroen J. L. Schepers
Publikováno v: Journal of Business Research, 134, 601-617. Elsevier
Repositório Científico de Acesso Aberto de Portugal
Repositório Científico de Acesso Aberto de Portugal (RCAAP)
instacron:RCAAP
Previous literature fails to offer firms consistent guidelines on how successful managers may enhance or reduce the potential to learn from frontline service encounters. In addressing this research gap, this study contributes to the frontline employe
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::08e810f685e5f896e524223188f1ff0a
http://www.scopus.com/inward/record.url?scp=85107783762&partnerID=8YFLogxK
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5
Examining the effects of robots' physical appearance, warmth, and competence in frontline services: The Humanness‐Value‐Loyalty model
Autor: Daniel Belanche, Carlos Flavián, Luis V. Casaló, Jeroen J. L. Schepers
Publikováno v: Psychology & Marketing, 38(12), 2357-2376. Wiley-Liss Inc.
Because of continuous improvements in their underlying technologies, customers perceive frontline robots as social actors with a high level of humanness, both in appearance and behavior. Advancing from mere theoretical contributions to this study fie
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::5c0c55b4b98c2f3ffc0b3a778d8d17db
https://doi.org/10.1002/mar.21532
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7
What gets measured gets done
Autor: Tomas Falk, Kai Bergner, Jeroen J. L. Schepers, Kristina Wittkowski, Jan F. Klein, Jaakko Aspara
Publikováno v: Journal of Service Research, 23(3), 281-298. SAGE Publications Inc.
Journal of Service Research, 23(3). SAGE Publications Ltd
Self-tracking technologies (STTs) in the form of smart devices and mobile applications enable consumers to monitor, analyze, and interpret personal performance data on health and physical or financial well-being. As a result of self-tracking, consume
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::bd7c471dc2f9145d06be8a13ef89f5dd
https://doi.org/10.1177/1094670520904424
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8
A Meta-Analysis of Frontline Employees’ Role Behavior and the Moderating Effects of National Culture
Autor: Jeroen J. L. Schepers, Michel van der Borgh
Publikováno v: Journal of Service Research, 23(3), 255-280. SAGE Publications Ltd
Many empirical studies have focused on understanding the frontline role process, which reflects the chain of effects including the antecedents and outcomes of frontline employees’ in-role behavior and extra-role behavior. A close examination of pas
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::4a12e983a6e216ffca5f436aae71a5d2
https://doi.org/10.1177/1094670520918669
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9
Akademický článek
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10
Urgentiegeneeskunde bij rampen: mogelijkheden tot verbetering voor artsen in opleiding?
Autor: L. Schepers, Wim Haenen, Koenraad G. Monsieurs, Marc Sabbe, Ives Hubloue
Publikováno v: Tijdschrift voor Geneeskunde.
Emergency medicine trainees in case of disasters: possibilities for improvement? In Flanders, emergency medicine trainees (EMTs) are first-line responders at mass casualty incidents (MCIs) and must be prepared to manage MCIs. In an inquiry EMTs evalu
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::861ef69017724d0c3ec7735d987c62af
https://doi.org/10.47671/tvg.77.21.079
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