Zobrazeno 1 - 4
of 4
pro vyhledávání: '"L. Nadeak"'
Autor:
L. Nadeak, D. Tricahyono
Publikováno v:
Understanding Digital Industry ISBN: 9780367814557
This study aims to identify the factors that influence the experience of PT.TS credit scoring (TSCS) customers by implementing customer journey mapping (CJM). This is an exploratory study in order to understand the phenomenon of customer experience.
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::d33edd450d7c74d36ba26fbed5b99863
https://doi.org/10.1201/9780367814557-38
https://doi.org/10.1201/9780367814557-38
Publikováno v:
Higher Education Pedagogies; Dec2023, Vol. 8 Issue 1, p1-19, 19p
Conference
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These proceedings compile selected papers from presenters at the Conference: Managing Digital Industry, Technology and Entrepreneurship 2019 (CoMDITE 2019) which was held on July 10-11, 2019. There are 122 papers from various universities and higher