Výsledky vyhledávání

Akademický článek

Do callers to out-of-hours care misuse an option to jump the phone queue?

Autor: J. F. Ebert, L. Huibers, B. Christensen, F. K. Lippert, M. B. Christensen

Publikováno v: Scandinavian Journal of Primary Health Care, Vol 37, Iss 2, Pp 207-217 (2019)

Objectives: Out-of-hours (OOH) services provide access to healthcare outside normal office hours, but the waiting time can sometimes be long. All callers must wait in the telephone queue, even if the health problem is urgent or life-threatening. We t

Externí odkaz: https://doaj.org/article/f834a822c00e4cbaa152e0ac28cb761f

Zobrazit plný text záznamu

Plný text ve formátu HTML

Akademický článek

Giving callers the option to bypass the telephone waiting line in out-of-hours services: a comparative intervention study

Autor: J. F. Ebert, L. Huibers, B. Christensen, F. K. Lippert, M. B. Christensen

Publikováno v: Scandinavian Journal of Primary Health Care, Vol 37, Iss 1, Pp 120-127 (2019)

Objective: Acute out-of-hours (OOH) healthcare is challenged by potentially long waiting time for callers in acute need of medical aid. OOH callers must usually wait in line, even when contacting for highly urgent or life-threatening conditions. We t

Externí odkaz: https://doaj.org/article/5176e204e19f435e98854d8981e7bdac

Zobrazit plný text záznamu

Plný text ve formátu HTML

Akademický článek

Quality of out-of-hours telephone triage by general practitioners and nurses: development and testing of the AQTT – an assessment tool measuring communication, patient safety and efficiency

Autor: D. S. Graversen, A. F. Pedersen, A. H. Carlsen, F. Bro, L. Huibers, M. B. Christensen

Publikováno v: Scandinavian Journal of Primary Health Care, Vol 37, Iss 1, Pp 18-29 (2019)

Objective: To develop a valid and reliable assessment tool able to measure quality of communication, patient safety and efficiency in out-of-hours (OOH) telephone triage conducted by both general practitioners (GP) and nurses. Design: The Dutch KERNs

Externí odkaz: https://doaj.org/article/241313b35e6b47b4acfe1c6c744aeb3c

Zobrazit plný text záznamu

Plný text ve formátu HTML

Akademický článek

Development and evaluation of an 'emergency access button' in Danish out-of-hours primary care: a study protocol of a randomized controlled trial

Autor: J. F. Ebert, L. Huibers, F. K. Lippert, B. Christensen, M. B. Christensen

Publikováno v: BMC Health Services Research, Vol 17, Iss 1, Pp 1-8 (2017)

Abstract Background Out-of-hours (OOH) health care for acute medical problems is often challenged by long waiting time for callers in need of advice and triage. Allowing patients to bypass the OOH telephone waiting line may increase patient satisfact

Externí odkaz: https://doaj.org/article/d5bdfac2919f497193ef15dd84a98f0e

Zobrazit plný text záznamu

Akademický článek

Factors associated with undertriage and overtriage in telephone triage in Danish out-of-hours primary care: a natural quasi-experimental cross-sectional study of randomly selected and high-risk calls

Autor: Anette Fischer Pedersen, Dennis Schou Graversen, Morten Bondo Christensen, Fredrik Folke, L Huibers

Publikováno v: BMJ Open, Vol 13, Iss 3 (2023)

Objectives We aim to explore undertriage and overtriage in a high-risk patient population and explore patient characteristics and call characteristics associated with undertriage and overtriage in both randomly selected and in high-risk telephone cal

Externí odkaz: https://doaj.org/article/e23707ec3a8e4d239ac2f72bfb582040

Zobrazit plný text záznamu