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pro vyhledávání: '"Kyong Sik Sung"'
Autor:
Kyong Sik Sung, Seoki Lee
Publikováno v:
International Journal of Contemporary Hospitality Management.
Purpose Drawing on symbolic interaction theory (SIT), this study aims to identify what makes corporate social responsibility (CSR) communication more favorable to customers in the chain restaurants context. Specifically, this study examines the direc