Výsledky vyhledávání - "Kwame Domfeh"

DRIVERS, INHIBITORS AND IMPLICATIONS OF EFFECTIVE COMPLAINT MANAGEMENT AMONG HEALTHCARE INSTITUTION IN AN EMERGING ECONOMY: A CASE OF THE UNIVERSITY OF GHANA HOSPITAL

Autor: Kwame Domfeh, Joseph Acheampong

Publikováno v: International Journal of Leadership and Governance. 1:1-18

Purpose: Complaint Management (CM) is significant in improving the quality of healthcare service delivery. There is a dearth of knowledge regarding CM in healthcare service in Ghana. This paper aims at exploring the drivers, inhibitors, implications

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::619ae663a5c6d62a3cbb5cbdbf391628
https://doi.org/10.47604/ijlg.1387

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