Zobrazeno 1 - 4
of 4
pro vyhledávání: '"Kristiina Herold"'
Publikováno v:
SERVICES MARKETING QUARTERLY. 39(4):261-276
This research explores how word-of-mouth (WOM) changes consumers’ attitudes and choice behavior in a high-involvement service (higher education) context. Hypotheses are tested by means of structura...
Publikováno v:
JOURNAL OF BUSINESS RESEARCH. 80:176-187
This study investigates the influence of word-of-mouth (WOM) on consumers' attitudinal ambivalence in the context of higher education decision-making. Construal level theory (CLT) is combined with attitudinal ambivalence literature to generate hypoth
Publikováno v:
Journal of Marketing for Higher Education. 27:59-76
The purpose of this paper is to assess the effect of service values on the processing of word-of-mouth (WOM) information, and their impact on a complex belief in a high-involvement service context. Hypotheses are tested on survey data collected from
Publikováno v:
Academy of Management Proceedings. 2018:12041
We report an empirical study of the antecedents of business model innovation. Using a survey of manufacturing companies, we examine the top management intentions to explore business model innovatio...