Zobrazeno 1 - 5 of 5 pro vyhledávání: '"Kristaung, Robert"'
3
The Effect of Service Quality, Price Fairness and Corporate Image to Customer Retention Mediated by Customer Satisfaction on Low-Cost Carrier Airlines
Autor: Cecep Pahrudin, Sarfilianty Anggiani, Kristaung, Robert, Jasfar, Farida, Arafah, Willy
This research aims to analyze the effect of service quality, price fairness, and corporate image on customer retention of low-cost carrier airlines mediated by customer satisfaction. The research was conducted by quantitative research and testing hyp
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::834a377926859703befb23d67ce36262
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4
Akademický článek
THE INFLUENCE OF SERVICE QUALITY AND HOSPITAL IMAGE FOR PATIENT SATISFACTION AND LOYALTY DENTAL AND ORAL HOSPITAL IN JAKARTA.
Autor: Jaya Soen, Ricky Chandra, Kristaung, Robert
Publikováno v: Journal of Social Research; Jul2023, Vol. 2 Issue 8, p2679-2687, 9p
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5
Periodical
Electronic word-of-mouth model on customers' online purchase intention with multi-group approach digital services
Autor: Sahira, Dharma Nur, Kristaung, Robert, Talib, Faizah Eliza Abdul, Mandagie, Wenny Chandra
Publikováno v: International Journal of Business Innovation and Research; 2023, Vol. 30 Issue: 1 p68-83, 16p
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Plný text Recenzováno Digitální knihovna AV ČR
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