“A Smile I Could Not Explain”.

Autor: Evans, Shari D., Yi, Charlie, Baker, Blossom B., Crowley, Eugene, King, Debbie S., Korinek, Adam W., Reinsch, N. Lamar

Publikováno v: Business & Professional Communication Quarterly; Dec2015, Vol. 78 Issue 4, p385-406, 22p, 5 Diagrams, 1 Chart