Zobrazeno 1 - 10
of 62
pro vyhledávání: '"Koole, G.M."'
Publikováno v:
In Decision Analytics Journal September 2023 8
Publikováno v:
In European Journal of Operational Research 1 October 2015 246(1):170-185
Autor:
Fung Kon Jin, P.H.P., Dijkgraaf, M.G.W., Alons, C.L., van Kuijk, C., Beenen, L.F.M., Koole, G.M., Goslings, J.C.
Publikováno v:
In European Journal of Radiology 2011 80(2):504-509
Akademický článek
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Autor:
Haensel, A., Koole, G.M.
Publikováno v:
Journal of Revenue and Pricing Management, 12(4), 320-338. Palgrave Macmillan Ltd.
Haensel, A & Koole, G M 2013, ' Evaluating extraordinarily large requests in a revenue management network ', Journal of Revenue and Pricing Management, vol. 12, no. 4, pp. 320-338 . https://doi.org/10.1057/rpm.2013.5
Haensel, A & Koole, G M 2013, ' Evaluating extraordinarily large requests in a revenue management network ', Journal of Revenue and Pricing Management, vol. 12, no. 4, pp. 320-338 . https://doi.org/10.1057/rpm.2013.5
More and more companies in various industry sectors run automated revenue management (RM) systems to control their sales processes. Customer requests are assumed to be relatively small and a single acceptance or rejection decision has a minimal impac
Publikováno v:
Ding, S, Koole, G M & van der Mei, R D 2015, ' A method for estimation of redial and reconnect probabilities in call centers ', European Journal of Operational Research, no. 246, pp. 250-262 .
European Journal of Operational Research, 250-262. Elsevier
ISSUE=246;STARTPAGE=250;ENDPAGE=262;ISSN=0377-2217;TITLE=European Journal of Operational Research
European Journal of Operational Research, 250-262. Elsevier
ISSUE=246;STARTPAGE=250;ENDPAGE=262;ISSN=0377-2217;TITLE=European Journal of Operational Research
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::f48443fb93a760c6966c9f76e9c1e223
https://hdl.handle.net/1871.1/ebfd7c2d-9a43-4542-8b49-a0b36813e9ec
https://hdl.handle.net/1871.1/ebfd7c2d-9a43-4542-8b49-a0b36813e9ec
Autor:
Koole, G.M., van Moorst, A.
Publikováno v:
Call Center Magazine, 11(6), 14-16
Koole, G M & van Moorst, A 2005, ' WFM-Kosten, winst, SL en klanttevredenheid ', Call Center Magazine, vol. 11(6), pp. 14-16 .
Koole, G M & van Moorst, A 2005, ' WFM-Kosten, winst, SL en klanttevredenheid ', Call Center Magazine, vol. 11(6), pp. 14-16 .
Publikováno v:
Proceedings Winter Simulations Conference, WSC
Ding, S, van der Mei, R D & Koole, G M 2013, A method for estimation of redial an reconnect probabilities in call centers . in Proceedings Winter Simulations Conference, WSC .
Ding, S, van der Mei, R D & Koole, G M 2013, A method for estimation of redial an reconnect probabilities in call centers . in Proceedings Winter Simulations Conference, WSC .
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::ff8d9f2515ddd93555e725e8e89b9c9d
https://research.vu.nl/en/publications/c94be381-7d98-4cba-84d4-df33d6080feb
https://research.vu.nl/en/publications/c94be381-7d98-4cba-84d4-df33d6080feb
Autor:
Koole, G.M., Bekker, R.
Publikováno v:
Koole, G M & Bekker, R 2013, Methoden en modellen voor zorglogistiek . MG books, Amsterdam .
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::af1038dcc47a7cb413d05b905447c9be
https://hdl.handle.net/1871.1/7d017c35-db2b-4e8d-ac38-98fb3c259726
https://hdl.handle.net/1871.1/7d017c35-db2b-4e8d-ac38-98fb3c259726
Autor:
Koole, G.M.
Publikováno v:
Koole, G M 2013, Call Center Optimisation . MG books, Amsterdam .
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::07b2cb26fc043f9c5f562848ac4aed87
https://hdl.handle.net/1871.1/cc90fbc5-09a1-49b9-9d57-1b515bc67da0
https://hdl.handle.net/1871.1/cc90fbc5-09a1-49b9-9d57-1b515bc67da0