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Autor:
Kleinhenz, Christian
The purpose of this study was to investigate the levels of social distance used by the librarians and users in the virtual reference interview. With a conversational analysis and applied politeness theory 49 chat transcripts where analysed in order t
Externí odkaz:
http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-19146
Autor:
Kleinhenz, Christian
The purpose of this study was to investigate the levels of social distance used by the librarians and users in the virtual reference interview. With a conversational analysis and applied politeness theory 49 chat transcripts where analysed in order t
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od_______681::e7f72472550d541618899f28c85bf6e9
http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-19146
http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-19146