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pro vyhledávání: '"Khieng Channa"'
This study aims to examine a model that evaluates the relationship between the moment of truth and service quality on loyalty through customer satisfaction. This research was conducted at a freight forwarding company, namely JNE Express, Bekasi City,
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::0c3deb6196304e13e3d21f6f96bffd64
Publikováno v:
Journal of Vocational Education Studies. 4:249-262
The development era demands the skills of teachers to meet needs and adjust. This means that the teacher's ability to upgrade is needed. The objectives of this study were (1) to determine the up-skilling that must be done by vocational school teacher