Zobrazeno 1 - 10
of 46
pro vyhledávání: '"Kenneth John Butcher"'
Publikováno v:
Business Ethics, the Environment & Responsibility. 31:224-238
Publikováno v:
Journal of Sustainable Tourism. 30:1262-1279
Successful promotion of guest participation in Corporate Social Responsibility (CSR) activities for the hedonic context of a hotel stay is challenging, especially where the CSR activity requires su...
Publikováno v:
Journal of Hospitality & Tourism Research. 47:375-394
While the literature on corporate social responsibility (CSR) communication is growing, there is a lack of studies examining CSR–advocacy behaviors by hotel guests. The study is significant because of increased CSR investment and greater inclusion
Publikováno v:
International Journal of Event and Festival Management. 12:1-15
PurposeCorporate meetings are a large sector of the global meetings, incentive, convention and exhibition (MICE) industry. However, regular attendance and productive participation by employees are regularly cited as critical problem areas. The purpos
Publikováno v:
Tourism Management. 74:144-154
This study is the first to investigate intercultural behavioural patterns of long-stay tourists in a culturally unfamiliar leisure holiday destination. Information was collected on-site from forty-four tourists from Europe, the U.S and Australia visi
Publikováno v:
International Journal of Hospitality Management. 77:8-18
This study examines how corporate social responsibility (CSR) participation affects organizational citizenship behavior (OCB) through meaningful work. This work is significant for three reasons: the joint examination of CSR, meaningful work, and OCB
Publikováno v:
Marketing Intelligence & Planning. 36:764-777
Purpose The purpose of this paper is to determine the effectiveness of strategic corporate social responsibility (CSR) initiatives that seek to enhance customer engagement, through different forms of positive word of mouth. Design/methodology/approac
Publikováno v:
Journal of Hospitality Marketing & Management. 27:21-40
This study investigates how cultural familiarity and service failure characteristics affect hotel guest ratings of their tolerance and satisfaction toward a failure in hotel service. The study is significant for two key reasons: (1) it provides the f
Publikováno v:
Tourism Education and Asia ISBN: 9789811326127
Forecasts for travel to and from South East Asia in the next 20 years indicate large growth in tourists and hotel infrastructure but a shortage of skilled personnel. Fast-track training solutions together with competences to handle digital economies
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::5b65b2790c3be738a086eeae0ebdbb39
https://doi.org/10.1007/978-981-13-2613-4_9
https://doi.org/10.1007/978-981-13-2613-4_9
Evaluating the effect of corporate social responsibility communication on mobile telephone customers
Publikováno v:
Journal of Retailing and Consumer Services. 33:164-170
The broad aim of this study is to examine how perceived community value of a firm's corporate social responsibility initiative will affect service customer outcomes. Structural equation modelling was used with data collected from 258 telecommunicatio