Zobrazeno 1 - 10
of 24
pro vyhledávání: '"Kaveepan Lertwachara"'
Publikováno v:
Journal of Computer Information Systems. 58:301-311
Prior studies suggest that the growth in online retail is attributed to the effective implementation of media-rich and interactive services and functionalities that help overcome the para-social di...
Publikováno v:
International Journal of Information Management. 53:102126
A widely accepted ideation assumption is that the quality of ideas improves as the number of unique ideas increases. In many situations, this assumption also means that better ideas tend to come later in a brainstorming process, which indicates an or
Autor:
Kaveepan Lertwachara, Anteneh Ayanso
Publikováno v:
Government Information Quarterly. 32:389-398
Despite the rapid development in information and communications technologies (ICTs), the disparity in the ICT affordability, adoption, and utilization between developed and developing countries is still a subject of discussion among academics, resear
Analyzing Customer Service Technologies for Online Retailing: A Customer Service Life Cycle Approach
Autor:
Anteneh Ayanso, Kaveepan Lertwachara
Publikováno v:
Journal of Computer Information Systems. 55:73-80
In this research, we examine the implementation of customer service functionalities on the top 500 online retailers in the U.S. Our analysis is performed through the lens of the Customer Service Life Cycle (CSLC) theory which defines customer service
Publikováno v:
Information Technology for Development. 20:60-77
The rapid development in information and communications technologies ICTs has created a wealth of opportunities for businesses and societies around the world. Yet, the disparity in the ICT adoption between developed and developing countries, often re
Publikováno v:
Information Technology for Development. 16:304-319
The “digital divide” has sparked serious debates along the lines of economic disparity among world nations. Many in academics and policy circles believe that the digital gap could further widen the economic gap between developed versus developing
Publikováno v:
International Journal of Healthcare Delivery Reform Initiatives. 2:29-47
Recent years have witnessed the development of new record linkage technologies that are increasingly being used for data integration in various application settings. The authors’ objective in this article is to provide a review of recent developmen
Publikováno v:
Management Science. 53:1359-1374
Recent technological and market forces have profoundly impacted the music industry. Emphasizing threats from peer-to-peer (P2P) technologies, the industry continues to seek sanctions against individuals who offer a significant number of songs for oth
Publikováno v:
International Journal of Human-Computer Studies. 65:85-93
The rapid emergence of file sharing networks has enabled easier information dissemination and product access to potential consumers. At the same time, copyright protection technologies for securing digital products have been compromised repeatedly. T
In Internet marketing, organizations leverage the Internet and related technologies to promote themselves, their products, their services, and their brands. In virtually all sectors, recent advances in Web technologies have dramatically changed the n
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::6169b42edd3466b88d6e8acde450f573
https://doi.org/10.4018/978-1-4666-7357-1.ch021
https://doi.org/10.4018/978-1-4666-7357-1.ch021