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pro vyhledávání: '"Karolina Karlo Marijanović"'
Autor:
Karolina Karlo Marijanović
Publikováno v:
Tržište, Vol 22, Iss 1, Pp 113-128 (2010)
A number of service companies focus on service differentiation nowadays. The companies that manage to deliver superior service are winners and may serve as an example of how the growth of services has changed business. The first part of the paper pre
Externí odkaz:
https://doaj.org/article/0c5b42cc8ed0479da9cf606cb502821d
Autor:
Karolina Karlo Marijanović
Publikováno v:
Tržište, Vol 22, Iss 1, Pp 113-128 (2010)
Market-Tržište
Volume 22
Issue 1
Market-Tržište
Volume 22
Issue 1
Na tržištu se danas mnoga uslužna poduzeća usredotočuju na strategiju diferencijacije usluga. Ona koja među njima uspiju isporučiti vrhunsku uslugu pobjednici su u tržišnoj utakmici te služe kao primjer koliko je rastući uslužni sektor pr