lean production in service operations: a systematic review

Autor: Brito, Taíse Camara, Karla Oliveira Regis, Tatyana, Santos, Luciano Costa, Cláudia Gohr, Sarmento, Marcella Crispim

Publikováno v: CIÊNCIAVITAE
Revista Produção Online; Vol. 18 No. 3 (2018); 1016-1042
Revista Produção Online; v. 18 n. 3 (2018); 1016-1042
Revista Produção
Associação Brasileira de Engenharia de Produção (ABEPRO)
instacron:ABEPRO

This work aimed to survey the relevant scientific literature on the application of lean production in service operations, allowing identify research gaps from the critical analysis of literature. For this purpose, the databases Web of Knowledge and S

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::6085710888ccbf0efa2fe88ac87d3b1d
https://www.producaoonline.org.br/rpo/article/view/3092