Zobrazeno 1 - 4
of 4
pro vyhledávání: '"Karen J. Fryer"'
Publikováno v:
International Journal of Public Sector Management. 26:481-494
PurposeThe purpose of this paper is to propose that a redevelopment of Bessant's continuous improvement (CI) model makes a useful contribution to the research and understanding of the development of performance improvement in the public sector.Design
Autor:
Karen J. Fryer, Susan M. Ogden
Publikováno v:
Total Quality Management & Business Excellence. 25:1039-1053
This article explores the challenges in ensuring that a continuous improvement (CI) culture is diffused throughout an organisation. It presents a model of CI maturity that has been developed following a review of literature and earlier empirical work
Publikováno v:
International Journal of Public Sector Management. 22:478-498
PurposeThe purpose of the paper is to assess the state of performance management within the public sector and suggest areas for further research.DesignThis is a theoretical paper based on a literature review.FindingsThe expected improvements in perfo
Publikováno v:
The TQM Magazine. 19:497-517
PurposeTo determine the critical success factors (CSFs) for continuous improvement projects in the public sector.Design/methodology/approachTheoretical paper based on a literature review.FindingsIt would appear that there are factors that are importa