Appraisals of Social Trauma and Their Role in the Development of Post-Traumatic Stress Disorder and Social Anxiety Disorder

Autor: Johann P. Hardarson, Berglind Gudmundsdottir, Audur G. Valdimarsdottir, Karen Gudmundsdottir, Arnrun Tryggvadottir, Kristjana Thorarinsdottir, Inga Wessman, Soley Davidsdottir, Gunnar Tomasson, Emily A. Holmes, Audur S. Thorisdottir, Andri S. Bjornsson

Publikováno v: Behavioral Sciences, Vol 13, Iss 7, p 577 (2023)

Cognitive theories of post-traumatic stress disorder (PTSD) feature appraisal of trauma as a critical factor in the development and maintenance of the disorder. Here we explored appraisals of social trauma (severe rejection or humiliation). Participa

Externí odkaz: https://doaj.org/article/9cf1a53bd7c8426c9912917f9836be92

Social media: Where customers air their troubles—How to respond to them?

Autor: Hulda Karen Gudmundsdottir, Nils Magne Larsen, Asle Fagerstrøm, Valdimar Sigurdsson, R. G. Vishnu Menon, Mohammed Hussen Alemu

Publikováno v: Journal of Innovation & Knowledge, Vol 6, Iss 4, Pp 257-267 (2021)
Sigurdsson, V, Larsen, N M, Gudmundsdottir, H K, Alemu, M H, Menon, R G V & Fagerstrøm, A 2021, ' Social media : Where customers air their troubles—How to respond to them? ', Journal of Innovation and Knowledge, vol. 6, no. 4, pp. 257-267 . https://doi.org/10.1016/j.jik.2021.07.001

Dissatisfied customers often use social media to voice their complaints effectively, and firms strive to find solutions about how to respond to publicly visible service failure posts. We add to the emerging literature on complaint handling via social

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::36a5f94f7e66093371df1181f49d087f
http://www.sciencedirect.com/science/article/pii/S2444569X21000329

Social trauma and its association with posttraumatic stress disorder and social anxiety disorder

Autor: Karen Gudmundsdottir, Andri S. Bjornsson, Audur S. Thorisdottir, Inga Wessman, Jóhann P. Hardarson, Soley Davidsdottir, Audur G. Valdimarsdottir, Ólafía Sigurjónsdóttir, Arnrun Tryggvadottir, Kristjana Thorarinsdottir

Publisher's version (útgefin grein)
The key characteristic of a traumatic event as defined by the Diagnostic and Mental Manual of Mental Disorders (DSM) seems to be a threat to life. However, evidence suggests that other types of threats may pl

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::a0f8d2b05a7b069e11fdc5ef97d779a0
https://hdl.handle.net/20.500.11815/2367