Zobrazeno 1 - 4
of 4
pro vyhledávání: '"Kaini Xue"'
Publikováno v:
Current Issues in Tourism. :1-17
Publikováno v:
Journal of Sustainable Tourism. :1-18
Publikováno v:
Social Behavior and Personality: an international journal. 48:1-16
Dissatisfied customers are increasingly voicing complaints through social media following online service failures; therefore, it is important to clarify the motivational determinants of customers' online complaint intentions (COCI). We investigated i
Publikováno v:
Tourism Management Perspectives. 38:100790
This study investigates a multiple mediation model, in which the effects of social interaction among members of virtual travel communities operated by online travel agency brands on brand attachment are mediated by five dimensions of social well-bein