Výsledky vyhledávání - "KRİSZTİAN SZUCS, Frigyes"

MANAGING EMOTIONS IN HEALTHCARE SERVICE ORGANIZATIONS: WINNING THE HEARTS OF PATIENTS IN A BUCHAREST-BASED PRIVATE CLINIC

Autor: FOTEA, İoan, CORCEA, Mihai, KRİSZTİAN SZUCS, Frigyes

Publikováno v: Volume: 3, Issue: 1 183-192
International Journal of Business and Management Studies

The present paper focuses on explaining the impact of a positive emotional climate within an organization’s culture, with regards to employee engagement and customer satisfaction. Scholars affirm that emotional considerations impact more the human

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=tubitakulakb::3354586a847ff6d1957fd3cea0f5956a
https://dergipark.org.tr/tr/pub/ijbms/issue/26068/274694

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