Zobrazeno 1 - 10
of 70
pro vyhledávání: '"Jungsun (Sunny) Kim"'
Publikováno v:
International Journal of Hospitality & Tourism Administration. :1-24
Publikováno v:
Journal of Hospitality and Tourism Insights. 6:1043-1065
PurposeThis study examined the antecedents of technostressors as well as how customers' perceived convenience and technostressors of using a check-in/out kiosk influence their behavioral intention in a full-service hotel setting.Design/methodology/ap
Autor:
Kristin Malek, Jungsun (Sunny) Kim
Publikováno v:
International Journal of Event and Festival Management, 2016, Vol. 7, Issue 1, pp. 66-80.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/IJEFM-08-2015-0038
Publikováno v:
Cornell Hospitality Quarterly. 64:104-121
Prior studies have suggested that corporate social responsibility (CSR) contributes to a hospitality organization’s competitive advantage by influencing employee attitudes. However, the mechanisms driving employees’ responses to different types o
Publikováno v:
Journal of Hospitality and Tourism Insights.
PurposeWhen organizations implement a new information system (IS), they often experience users' resistance behaviors. This study explored the effects of IS self-efficacy, perceived ease of use, perceived usefulness, and anxiety on resistance to IS ch
Publikováno v:
Journal of Hospitality & Tourism Research. 44:1235-1269
Hospitality firms are exploring opportunities to incorporate innovative technologies, such as robotics, into their operations. This qualitative study used focus groups to investigate diner perspectives on issues related to using robot technology in q
Effects of Social Influence and Perceived Enjoyment on Kiosk Acceptance: A Moderating Role of Gender
Publikováno v:
International Journal of Hospitality & Tourism Administration. 23:289-316
The rapid deployment of customer self-service kiosks in hotels leads to the need to better understand how to encourage guests to use this technology. The study expands the Technology Acceptance Mod...
Publikováno v:
International Journal of Contemporary Hospitality Management. 32:1163-1179
Purpose This paper aims to explore the sequential effects of employee perceptions of corporate social responsibility (CSR), organizational identification (OI), higher-order quality-of-work-life (HQWL) and intention to stay (IS). Design/methodology/ap
Publikováno v:
Journal of Human Resources in Hospitality & Tourism. 18:368-393
This research investigates the role of leader satisfaction on employee engagement, loyalty, and intention to stay. The results demonstrate that leadership satisfaction has a direct effect on employ...
Autor:
Jungsun (Sunny) Kim, Choong-Ki Lee
Publikováno v:
Tourism Economics. 25:500-519
This study investigated (1) the positive effects of a company’s corporate social responsibility (CSR) and responsible gambling (RG) strategies on residents’ perceived benefits and their quality of life (QOL); (2) the effects of residents’ perce