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Publikováno v:
Journal of Web Librarianship. 5:96-113
Gathering qualitative information about usage behavior of library Web sites is a time-consuming process requiring the active participation of patron communities. Libraries that collect virtual reference transcripts, however, hold valuable data regard
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::666df14197c559f7da4fa9841dc01398
https://doi.org/10.1080/19322909.2011.573279
https://doi.org/10.1080/19322909.2011.573279
