Zobrazeno 1 - 3
of 3
pro vyhledávání: '"Julia Othlinghaus-Wulhorst"'
Publikováno v:
Frontiers in Computer Science, Vol 2 (2020)
Virtual role-playing games can provide an authentic experience of situated learning and allow for trying out different problem-solving and communication strategies without consequences in the real world. This is of particular interest and benefit for
Externí odkaz:
https://doaj.org/article/9f1504a415d54e35b96e09cdd81ae36a
Publikováno v:
Lecture Notes in Computer Science ISBN: 9783030297350
EC-TEL
EC-TEL
Handling customer complaints properly, especially through chat or phone-based interaction, has become an increasingly important social skill and is the subject of professional training in companies, markets, and multinational corporations. In order t
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::0c8867a05a2fc32add382a045fd90f96
https://www.scopus.com/inward/record.url?partnerID=HzOxMe3b&origin=inward&scp=85072982850
https://www.scopus.com/inward/record.url?partnerID=HzOxMe3b&origin=inward&scp=85072982850
Publikováno v:
Lecture Notes in Computer Science ISBN: 9783319995038
CRIWG
CRIWG
The ColCoMa environment supports the training of workplace-oriented conflict management strategies through virtual role play. The role play relies on a web-based environment in which the participants interact through chat dialogues. Two of the partic
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::90fe515edb3100920620856a4ebd581b
https://www.scopus.com/inward/record.url?partnerID=HzOxMe3b&origin=inward&scp=85053161226
https://www.scopus.com/inward/record.url?partnerID=HzOxMe3b&origin=inward&scp=85053161226